($85.00 per hour)
Anything and everything not covered by Standard service is Premium
service. This includes software consulting, on-site training, custom
programming, issues involving a network file server (Novell Netware
or Windows NT), in addition to any services listed under our NetAdmin
service above. If one of our Premium service specialists is required,
you will be notified in advance.
Any issue with a network file server is covered under Premium
service. If you need service on your file server (not including
a hardware-only issue, like upgrading the hard drive or memory),
then we will send a network specialist. This includes service
such as user maintenance, server problems, and such.